Returns & Exchanges
We want you to love your Skinny Mixes, but since our products are food items, we cannot accept returns once they have left our warehouse. If your order arrives damaged or incorrect, please reach out within 30 days for a full refund or replacement.
Prepare Your Information
Locate your order number and take clear photos of any damaged items or incorrect products you received.
Contact Support
Email our customer service team at [email protected] with your order details and the photos of the issue.
Review Process
Our team will review your request within 2-3 business days to verify the damage or error against our quality standards.
Receive Resolution
Once approved, we will issue a full refund to your original payment method or ship out a replacement order at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing