Frequently Asked Questions
Everything you need to know about your favorite guilt-free flavors.
Are Skinny Mixes products sugar-free?
Yes, our Skinny Syrups and mixes are formulated to be sugar-free, zero-calorie, and zero-carb, making them perfect for Keto, Paleo, and Diabetic-friendly lifestyles.
How long do the syrups last after opening?
Once opened, our syrups are best enjoyed within 3 to 6 months. There is no refrigeration required, but we recommend storing them in a cool, dry place away from direct sunlight.
What is your shipping policy?
We offer standard and expedited shipping across the United States and select international locations. Orders typically process within 1-2 business days, and tracking information is emailed as soon as your package ships.
What do I do if my bottle arrives damaged?
We take great care in packaging, but if your order arrives broken or leaking, please contact our customer support team within 48 hours of delivery with a photo of the damage for a replacement or refund.
Do your products contain gluten or dairy?
The majority of our syrups are gluten-free and dairy-free. Please check the specific ingredient label on each product page for detailed allergen information.
Can I return my purchase?
Due to the nature of food and beverage products, we cannot accept returns for opened items. However, if you are unsatisfied with your order, please reach out to us so we can make it right.